Privacy Policy

Last Updated: November 11, 2025

RUNSALESCOM LLC (“Primal Alpha”, “we”, “us”, or “our”) values and respects the privacy of our customers and visitors.
This Privacy Policy explains how we collect, use, and share personal information, and describes your rights and choices. By using https://primal-alpha.co (the “Website”), you agree to the practices described in this Privacy Policy.

Collecting Your Information

We collect personal information in various ways, including when you provide it directly to us and automatically when you use our Website.
Categories of information include:

Information you provide:

Name, email, phone number, shipping/billing address, payment information, account details, feedback, survey responses, photos, or other content you submit.

Information we collect automatically:

IP address, browser/device type, operating system, referring URLs, usage data, order history, geolocation, and analytics data.

By using our Website and Services, you consent to our collection of this information. If you choose not to provide certain information, some features or services may not be available to you.

Using Your Information

We use personal information for legitimate business purposes, including:

  • Processing orders and payments

  • Providing and improving our products and services

  • Customer support and communication

  • Marketing, advertising, and promotional campaigns

  • Analytics, research, and trend monitoring

  • Fraud prevention, security, and legal compliance

We may also use your information to comply with applicable laws, regulations, and law enforcement requests.

Sharing Your Information

We may share your information with third parties that perform services on our behalf, including:

  • Payment processors

  • Shipping and fulfillment providers

  • Marketing and advertising partners

  • Analytics providers

  • Affiliates and subsidiaries

  • Legal and regulatory authorities when required

We may share limited data for advertising or analytics purposes, which may be interpreted as a “sale” under some privacy laws. You may opt out of such sharing as described below.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect and store information. These tools help with:

  • Login authentication

  • Storing preferences

  • Analytics and performance

  • Advertising personalization

  • Fraud prevention and site security

You can disable cookies in your browser settings; however, some features may not function properly.

Data Security

We implement industry-standard measures to protect your information, but no system is completely secure. Any data transmission is at your own risk.
You are responsible for safeguarding your login credentials and maintaining account security.

Policy for Children

Our Website and products are not intended for use by anyone under the age of 18.
We do not knowingly collect personal information from minors. If we learn that we have done so, we will promptly delete such data.

Do Not Track Signals

Some browsers allow users to send “Do Not Track” (DNT) signals.
Currently, there is no uniform standard for recognizing DNT signals, so we do not respond to them, except where required by law.

International Data Transfers

By using our Website, you acknowledge that your information may be transferred to and processed in the United States or other countries where we or our vendors operate.
Where applicable, we use Standard Contractual Clauses (SCCs) for international data transfers to ensure compliance with data protection laws.

Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

  • The right to know what information we collect and how it’s used

  • The right to access, correct, or delete your information

  • The right to opt out of data sales or targeted advertising

  • The right to withdraw consent to processing

  • The right to data portability

To exercise your rights, contact us at support@primal-alpha.co

 

 

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We may require verification of your identity before processing your request.

Retention Period

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Links to Other Websites

Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before submitting personal information.

Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Updates will be posted on this page with the revised “Last Updated” date. Continued use of our Website after updates constitutes acceptance of the revised Policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

RUNSALESCOM LLC
Lewes, DE 19958, United States
📧 Email: support@primal-alpha.co